Use Cases / Wastewater Solutions
Wastewater Solutions
Enhancing Operational Control and Track Equipment for Wastewater Solutions Company
Industry
Oil & Gas - Wastewater Solutions
Product Category/Application
Rental & Equipment Operations
User
Rental & Equipment Operations
Objective
Simplify and achieve enhanced operational control, client satisfaction, and cost management
Summary
A wastewater solutions company specializing in evaporation for the oil and gas industry wanted to improve their operations, customer satisfaction and billing. With the quick development and implementation by Equipt, the water company was able to use the Rental & Equipment Operations Integrated Module to enhance operational control, customer engagement, and customer satisfaction. The platform enables real-time monitoring of each unit's performance from the control room, seamlessly providing transparent performance data to its customers. Proactive dispatch of service personnel in response to out-of-tolerance variances ensures uninterrupted service. The customized module is able to track downtime and service response times to optimize efficiency and perform accurate billing through comprehensive data backup.
The water solution company is able to do the following tasks:
Monitor Real-time Performance
Allows monitoring of each unit's performance from the control room, ensuring proactive maintenance and uninterrupted service.
Downtime Tracking
Monitors downtime and service response times, optimizing efficiency and resource allocation.
Provide Performance Visibility to Customers
Provides transparent performance data to customers, fostering trust and enhanced satisfaction.
Accurate Client Billing
Facilitates accurate client billing through comprehensive data backup, ensuring transparency and reliability.
Proactive Service Dispatch
Enables proactive dispatch of service personnel in response to out-of-tolerance variances, minimizing downtime and ensuring continuous operation.
Outcome
The water solutions company is able to achieve
Enhanced operational control and efficiency
Improved client satisfaction through transparent performance data and proactive service
Accurate client billing and cost management
Future readiness for Repair & Maintenance requirements
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